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FIND AN OPPORTUNITY IN YOUR DAILY WORK

20 ideas for giving your team time back.

Start with a problem your team recognises. Each example shows how AI could help, what staff still check and how to measure the difference. These are ideas to assess, not 20 off-the-shelf products or completed client projects.

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AI-generated illustration of Michał showing an AI-drafted customer reply to a colleagueAI AT WORK

Example: 'When will my order arrive?'

  1. Delivery question
  2. AI drafts a reply from order records
  3. Your team checks and sends

Less searching between systems. The suggested reply and its sources are together, ready to check.

AI-generated illustration

20 EVERYDAY BUSINESS TASKS

Everyday problems.
Practical ways AI could help.

Open an example to see the problem, potential value and conditions it needs to work. Each one includes a way to measure the result with your team.

Showing 20 of 20

01
Sales

Prepare sales quotes sooner

AI reads the request and prepares a quote draft using your approved prices and stock records. A salesperson checks products, prices and terms before sending.

The problem
Salespeople copy product requests into quotes and look up prices and stock one item at a time.
Benefit for your team
Respond to quote requests sooner, with less time spent copying product lines and searching for prices.
When it makes sense
Repeated quote requests with clear product details and up-to-date price lists.
What to measure
Time from receiving a request to approving the quote.
Discuss this task
03
Sales

Keep customer records up to date

AI reads the conversation records you permit and drafts updates to your customer management system. The account manager checks and saves them.

The problem
Customer requests and next steps stay in emails and meeting notes instead of the shared customer record.
Benefit for your team
Keep the next action visible to everyone on the account, with less time spent writing up calls.
When it makes sense
Sales teams with shared customer records and permission to use the relevant emails and meeting notes.
What to measure
Time spent updating customer records and missing required details.
Discuss this task
04
Sales

Decide which enquiries to answer first

AI compares enquiries with your criteria, such as product fit, order size and requested date. It suggests a priority and explains it for the salesperson to check.

The problem
Promising enquiries wait behind requests that are a poor fit for your products or terms.
Benefit for your team
Help the team focus its first calls on enquiries most likely to fit your business.
When it makes sense
A steady stream of enquiries and clear rules for the customers and orders you want.
What to measure
Response time for suitable enquiries and priorities corrected by the sales team.
Discuss this task
05
Sales

Follow up unanswered quotes

The tool finds quotes due for follow-up. AI drafts a message using the quote and previous conversation for the salesperson to check and send.

The problem
Salespeople lose track of quotes that need another call or email.
Benefit for your team
Keep promising conversations moving, with fewer forgotten follow-ups and less time drafting each message.
When it makes sense
Quotes recorded with a responsible salesperson, dates and agreed follow-up rules.
What to measure
Overdue follow-ups and time spent preparing each message.
Discuss this task
06
Sales

Find answers to product questions

AI finds an answer in your approved product documents and shows the relevant source. Unclear specifications or compatibility questions go to a specialist.

The problem
Salespeople search several manuals and supplier files to answer one product question.
Benefit for your team
Answer routine product questions sooner, with checked facts and a source to refer to.
When it makes sense
A broad catalog with up-to-date manuals and supplier documentation.
What to measure
Time to find a checked answer and questions needing a specialist.
Discuss this task
07
Sales

Understand why quotes are lost

AI groups recorded customer comments into reasons such as price, delivery time or product fit. Your manager can read the supporting comments; missing reasons stay unknown.

The problem
Reasons for lost orders are scattered across notes or recorded differently by each salesperson.
Benefit for your team
See recurring objections without reading every note, then decide what to investigate or change.
When it makes sense
Past quotes with final outcomes and recorded customer feedback.
What to measure
Lost quotes with a supported reason and time spent reviewing them.
Discuss this task
08
Sales

Prepare discount requests

The tool checks cost, account terms and discount limits. AI prepares a suggested discount with an explanation for an authorised person to approve.

The problem
Salespeople repeatedly check which discounts fit a customer’s terms and your minimum margin.
Benefit for your team
Make discount decisions sooner while keeping margin checks and approval in place.
When it makes sense
Reliable product costs, written discount rules and a named person who approves exceptions.
What to measure
Discount approval time and discounts outside agreed margin limits.
Discuss this task
10
Customer service

Prepare complaints for a decision

AI identifies the issue, lists missing information and sends the case to the right person. Your team decides whether to refund, replace or investigate.

The problem
Staff sort complaints manually and chase missing order numbers, photos or descriptions.
Benefit for your team
Give the decision-maker a clearer case and reduce repeated requests for missing details.
When it makes sense
Recurring complaint types with clear evidence requirements and refund or replacement rules.
What to measure
Time to prepare a complete case and requests for missing information.
Discuss this task
12
Catalog & marketing

Help customers search in their own words

AI matches everyday descriptions to catalog products and applies your filters, stock information and documented specifications.

The problem
Customers cannot find a product when they describe it differently from the catalog name.
Benefit for your team
Help customers find relevant products even when they do not know the exact name or code.
When it makes sense
Large catalogs with detailed product information and examples of unsuccessful searches.
What to measure
Searches that find a relevant product and searches with no useful result.
Discuss this task
13
Catalog & marketing

Help buyers choose suitable products

AI asks about the buyer’s requirements and suggests a shortlist using checked product details. A specialist handles compatibility that the documents do not confirm.

The problem
Buyers need help narrowing a large catalog to products that meet their needs.
Benefit for your team
Help buyers compare suitable options and reserve specialist time for more difficult questions.
When it makes sense
Products with detailed specifications and clear rules for choosing between them.
What to measure
Time to reach a suitable shortlist and suggestions corrected by a specialist.
Discuss this task
14
Customer service

Find recurring reasons for returns

AI groups recorded return reasons by product and issue, with links to the original comments for your team to investigate.

The problem
Return reasons are spread across short notes, support messages and product records.
Benefit for your team
Spot repeated size, description or quality complaints without reading every case separately.
When it makes sense
Enough returns to reveal patterns, with product codes and customer explanations recorded.
What to measure
Returns with a clear recorded reason and time spent finding repeated issues.
Discuss this task
15
Catalog & marketing

Translate product listings for new markets

AI drafts translated listings from checked product facts and your agreed terms. A person checks the language, required statements and product claims before publication.

The problem
Preparing listings in several languages takes repeated translation and terminology checks.
Benefit for your team
Get listings ready for additional markets with less repetitive writing and terminology your team can check consistently.
When it makes sense
Catalogs in several languages, an agreed vocabulary and someone who can approve each language.
What to measure
Review time per translated listing and corrections before publication.
Discuss this task
16
Catalog & marketing

Adapt campaigns for different channels

AI prepares text and image versions using approved photos, product facts and brand rules. Your team checks each version before publishing.

The problem
Marketing staff repeatedly resize and rewrite the same campaign for emails, social posts and ads.
Benefit for your team
Give marketing staff more time to choose the message, with less time spent resizing and rewriting each version.
When it makes sense
Recurring campaigns with approved photos, brand rules and clear channel requirements.
What to measure
Time to produce approved versions and corrections needed for each one.
Discuss this task
17
Operations

Suggest useful add-on products

AI suggests related products using order history and combinations your team has checked. The tool checks stock and compatibility rules before showing suggestions.

The problem
Customers miss useful accessories or complementary products in a large catalog.
Benefit for your team
Make relevant extras easier to find and give the team opportunities to increase order value.
When it makes sense
Reliable order history and known combinations of products that work together.
What to measure
Suggestions that lead to additional purchases, compared with orders without suggestions.
Discuss this task
18
Operations

Spot customers who are ordering less

AI flags changes in a company’s order frequency or volume and shows the recent order and service history. The account manager checks the reason and decides whether to call.

The problem
Account managers sometimes notice a drop in repeat orders only after a customer stops buying.
Benefit for your team
Give account managers an earlier reason to check in with customers whose buying patterns change.
When it makes sense
Repeat business customers with enough history to recognise their normal buying cycle.
What to measure
Useful alerts confirmed by account managers and time spent checking them.
Discuss this task
19
Operations

Practise customer conversations with new staff

AI runs practice conversations based on your training material and gives feedback linked to that material. A supervisor checks progress and decides when the person is ready.

The problem
New starters need colleagues to rehearse common product questions and customer requests.
Benefit for your team
Let new staff practise common conversations more often, without taking a colleague away from customers for every rehearsal.
When it makes sense
Repeated sales or support tasks with current training materials and clear service standards.
What to measure
Time to complete supervised practice and knowledge gaps found before handling customers.
Discuss this task
20
Operations

Plan purchasing and stock levels

AI estimates demand from your sales and stock history. The tool shows a likely range and suggests what to reorder. Your purchasing team checks the plan before placing orders.

The problem
Buyers spend time combining sales history, seasonal demand and stock records to plan purchases.
Benefit for your team
Help buyers weigh the risk of running short against the cost of excess stock, with a forecast they can review.
When it makes sense
Consistent sales and stock history, with known promotions, supplier lead times and supply limits.
What to measure
Forecast accuracy, stock shortages and excess stock against your current planning method.
Discuss this task

Use these ideas to choose a task to discuss. We check your files, systems and workload before agreeing the scope, price and way to measure the result. For our three main offers, compare the services and what you receive.

LET'S TALK ABOUT YOUR BUSINESS

What would your team do with more time?

In a 20-minute call, tell us what your team types, copies or searches for every day, and what those hours could be used for instead. We'll explore where AI could help and what we need to check.

Let's talk about your business

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